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Hi Steve,
I wanted to thank you so much for your assistance in my mini-renovation process. From the free estimate to the final product was a pleasure. The fact that from payment to installation was only 10 days--including a weekend--was truly impressive. Tamim was extremely personable during our measurement process--such a delight. Mario showed up right on time and explained the installation thoroughly. He and Jose were efficient and made sure I was satisfied throughout. They removed the old countertops and hauled them away. The plumber (sorry didn't get his name) also arrived on time today. My mother told me that he was meticulous when re-connecting our plumbing. I'd like to thank you all for making what could have been a laborious process very pleasant and headache free. I will definitely recommend your company to all my friends.
Thanks again for a job well done!

Sincerely
-Laurie

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Dulcie,
I wanted to thank you for your help with our recent purchase of the bathroom cabinets. You were very prompt and understood what I wanted right away. You listened to what I wanted and make it possible within three weeks. You were very helpful when you had help design our kichen, and that is why I was back when it was the turn of the bathroom. Regardless of the amount of purchase, you paid equal amount of attention to both orders.
I appreciate your help and professionalism.

Regards,
Avi
Avninder S. Bhogal

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Mr. Allezua and Mr. Lawal,
I am writing to commend one of your employees, Jason Bezio, on the outstanding job he has done working with me on a recent tile order. I asked him for your names and email addresses so I could pass along my comments.
Last week I contacted several local tile retailers that I found through the Dal-Tile website and was lucky enough to speak to Jason at your company. Right off the bat, I could tell that he was knowledgeable and thorough, and when he told me exactly when he would get back to me with information, he met that timeframe exactly. These days, it often seems like customers have to work harder than the retailers to make purchases -- repeatedly calling back to get information, etc. But not with Jason, he always kept me in the loop as to what information he had and what he was waiting on. His customer service, and your low prices, ensured that I would place my order with Granite Outlet.
Although my order is probably pretty small by your standards, I know that Jason dedicated a lot of time to it. He dealt with my numerous small order changes and additions without a single word of complaint, even though I know it meant calling back the retailer or wholesaler for different prices.
I appreciated working with Jason so much that I felt the need to write you about his performance. And when my next project comes around, I won't hesitate to contact Granite Outlet (and ask for Jason).

Thanks,
James Rice

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I just want to tell you what a good job you did on my counter tops. Every day I look at what you and Dele did and I must say that I appreciate it every day...Use me as a reference if you ever need one.

Barbara Boyle Torrey

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Brad,
Thought you might enjoy seeing how our new granite countertops look! As you may recall, we looked long and hard for granite that contained the colors and flow pattern we wanted. Our camera may not have captured the full color and beauty of our Oceanic Bordeaux selection, but just wanted to let you know how pleased we are with it. Also wanted to tell you how pleased we are with the measuring and installation crew. They did a great job.
Again, many thanks for all your insight and advice.

-Eva

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Tim:
You coordinated the installation of my " burgundy something" granite counter tops in my small kitchen. It transforms my kitchen...this is it. I never have to do another thing to the kitchen for the rest of my life. I smile every time I see it. Installation was easy, actually the entire process was painless. So if you ever need a reference or referral please use me. And please tell your friend in the Alexandria office how much I appreciated his care in the cutting.

Barbara Boyle Torrey

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Hi Dulcie,
The counter turned out great and looks fine with the floor. The installers were excellent. Great job. Thanks for your support and advice.

Anne George

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Hi Tony, Both John and myself are very pleased with the counter tops that were installed last week. Tamim and George were very efficient and pleasant as were the two Pablos, one a measurer and the other a plumber. Rest assured we will recommend your company to all of our friends. Happy holidays.

Eileen Wernsdorfer

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Hi Oye. The granite looks great, and we are both very impressed with the final product. Yes, both your measurement tech and installers, were very professional, and went the extra mile to make this a seamless experience. Now that it is done, I will be posting a recommendation on our Annapolis Cove web site, recommending you and your company. I will send a copy of the text. Thanks again.

Larry & Kim

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Kenny, I apologize for not writing sooner. With all the activity taking place in my house these days, and with all the mistakes that seem to come with a renovation project, I neglected to write a thank you for your assistance with my house/kitchen makeover.

Your kind manner, helpful suggestions and patience went a long way in making a project that seemed overwhelming much more manageable and pleasant.

We like the granite that we purchased from Granite Outlet very much. It was a good choice, thanks to you.

The gentleman that installed the granite were professional and careful and they did a beautiful job.

I believe the man in charge is Alex.

I find that people are more likely to write a letter of complaint than of gratitude, so I thought that since we were so pleased with your assistance that we should put our thanks in writing.

We hope this holiday season will bring continued blessings to you and your family. I am sure that you will have much to be thankful for this season. We will be thankful for having met you and for your help.

One never know how kindness can affect peoples lives, hopefully this letter will encourage you to stay just as you are, and that you will know that your actions do indeed have a positive impact.

Best regards and many thanks,
Ellen and Brian Egan

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My wife Liz and I would like to compliment the entire team at Granite Outlet for the excellent work they did at our home in Williamsburg, VA, The countertops all look wonderful and were installed very carefully. From a customer service standpoint Granite Outlet provided everything we wanted: a fine product, produced, delivered and installed on schedule – and at a great price.

Michael Levine
Williamsburg, VA

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Just a quick note to thank you for the service and attention you provided. Also to let you know that the granite countertops look great. The installers (Mario and Marco) were great, very friendly and professional. I was gladly surprised when I saw the excellent job done in the seam. You can hardly tell that there is a seam joining the two pieces. It looks like one whole piece of stone! What can I say, but that the entire experience was worth it.

I definitely will recommend you to my neighbors and friends.

Thank you again,
Francisco Figueroe

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My husband and I would like to express our appreciation for the services your employees have given us. We recently had new countertops installed in our kitchen and were very impressed with Monica Maldonado's knowledge with your products and her service. Monica answered and followed up with all our questions. She was very professional and made us feel comfortable with our purchase.

We were also pleased to experience the same quality of customer service with the estimator and installer that came to our house.
Thank you for making our kitchen renovation a pleasant experience. We would confidently recommend your company to others.

Pat & Peter Milone

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Dear Granite Outlet Staff,

I want to let you know how very pleased my husband and I have been with each and every person we dealt with at Granite Outlet. We just love our wonderful new kitchen and the beautiful granite! The overall experience was so pleasant and it is because of the wonderful staff you employ.

Finally, I want to let you know that the team of men that arrived from Granite Outlet to install our granite on March 29, 2006 headed by Abdi Cardone were just amazing. They were extremely careful when carrying the heavy large pieces of granite into our home, did not disturb any of the fresh paint on the walls and even re-mixed the caulking because the first shade they mixed didn't quite match our granite! Needless to say, we will highly recommend your company to all our friends who may want new countertops. Your company has a beautiful, large selection of top of the line granite colors and quality and everyone was friendly and helpful. Your pieces are also very reasonable.

Thanks again for a wonderful experience!
Jim and Marlene Cleaveland
Waldorf, MD

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A belated thank you for your professional and timely service. From the moment we walked through the door, you made the process of selecting and processing granite counters easy. You walked us seamlessly through the measurement and contracting process answering all our questions. The team that followed up, measured and installed were friendly, helpful and professional.

Please accept my warmest thanks for a job extremely well done. I will definitely return to Granite Outlet for my next purchase and have already recommended you and Granite Outlet to others.

Thank you.
Carole Recka